The Signal: A Wi-Fi Alliance podcast

More than high speeds: how operators can deliver seamless Wi-Fi® experiences with Arnaud Bensaid of SoftAtHome

Wi-Fi Alliance Season 5 Episode 94

In today's episode, we're joined by Arnaud Bensaid, VP of Marketing at SoftAtHome, to discuss what really matters for a great Wi-Fi experience — and it's more than just high speeds. Recorded as part of our CES 2026 series in Las Vegas, Arnaud tells us that operators should move from prioritizing peak speeds to considering users' everyday realities, particularly in remote and hybrid work environments. We talk about how this paradigm shift allows operators to ensure uninterrupted video calls, seamless roaming from room to room, and will enable the evolution of connectivity as AI use continues to gain traction. Tune in to hear Arnaud's predictions for the future of Wi-Fi quality of experience and how operators should evolve their KPIs to deliver smooth, reliable connectivity across networks.

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